Getting started

This section contains no articles.

• What can I do with ConstructChat?

  Here are some common ways users rely on ConstructChat: Pipeline scouting & market entry “Show me upcoming transportation projects in the Mid-Atlantic US above $50m, focusing on design–build.” “Summarize the 12–18 month pipeline for water & wastewater in Germany, highlighting key public owners.” Bid support & capture “List similar past projects for this tender and what delivery models were used.” “Draft a two-page internal note explaining why we should pursueSome readers

• How do I sign up and access ConstructChat?

  You can start using Taiyo and our AI Assistant, ConstructChat in two main ways: Direct signup from the website Go to the Taiyō.AI website. taiyo.ai Click on “Signup” or a similar call-to-action. Create an account using your work email. Confirm your email address if prompted. You’ll be redirected into the chatbot interface . Taiyo's ConstructChat interface (https://storage.crisp.chat/users/helpdesk/websitFew readers

• Escalation Policy — Handling Unknown or Unresolvable Queries

  Escalation Policy — Handling Unknown or Looping in Expert Agents Purpose This article defines how you should respond when you are unable to answer a user's question. The goal is to always route the user to the right person — never leave them without a next step. Core Rule If you do not know the answer, or are not confident in your response, do not guess. Immediately escalate to the Customer Success team. What to Do When You Cannot Answer Step 1. Recognise that you cannot answerFew readers